TERMS AND CONDITIONS

These Terms and Conditions ("Terms") govern your use of the services provided by 2 Marshmallows Limited (trading as "Tiny Ghost Lab"), a company registered in Scotland (Company Number: SC655444) with its registered office at 4 Lothian Street, Dalkeith, Midlothian, EH22 1DS ("we", "us", or "our").

By accessing or using our services, you agree to be bound by these Terms.

1. DEFINITIONS

1.1 "Service" means the AI-powered social media content generation and scheduling service provided by Tiny Ghost Lab.

1.2 "Client", "you", or "your" refers to the individual or entity purchasing our Service.

1.3 "Content" means any posts, tweets, or other material generated by our Service.

2. SERVICE DESCRIPTION

2.1 Tiny Ghost Lab provides AI-generated social media content delivered monthly to your designated social media management account.

2.2 We do not guarantee any specific results, engagement rates, or business outcomes from the use of our Service.

3. CLIENT RESPONSIBILITIES

3.1 You are solely responsible for:

Reviewing all Content before publication

Ensuring Content complies with applicable laws and platform policies

The accuracy of information provided during onboarding

Maintaining your social media account credentials

Any consequences arising from published Content

3.2 You retain full editorial control and must review all Content before publication.

4. CONTENT AND INTELLECTUAL PROPERTY

4.1 Upon payment, you receive a non-exclusive, worldwide license to use the Content generated for your account.

4.2 You warrant that any information provided to train our AI does not infringe third-party rights.

4.3 We retain the right to use aggregated, anonymized data to improve our Service.

5. LIMITATION OF LIABILITY

5.1 TO THE FULLEST EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ALL LIABILITY FOR:

Any Content published on your behalf

Any direct, indirect, incidental, consequential, or special damages arising from your use of the Service

Loss of profits, revenue, data, or business opportunities

Damage to reputation or brand

Any claims, proceedings, or actions by third parties relating to published Content

Platform suspensions, bans, or penalties

5.2 You agree to indemnify and hold harmless 2 Marshmallows Limited, its directors, employees, and agents from any claims arising from Content published through your accounts.

5.3 Our maximum aggregate liability shall not exceed the amount paid by you in the three months preceding any claim.

6. PAYMENT AND BILLING

6.1 Subscription fees are charged monthly in advance.

6.2 All fees are non-refundable except as specified in our 30-day money-back guarantee for the Self-serve plan.

6.3 We reserve the right to modify pricing with 30 days' notice.

7. CANCELLATION

7.1 You may cancel your subscription at any time, effective at the end of the current billing period.

7.2 We may terminate or suspend access immediately, without prior notice, for any breach of these Terms.

8. DISCLAIMERS

8.1 The Service is provided "AS IS" without warranties of any kind, express or implied.

8.2 We do not warrant that the Service will be uninterrupted, error-free, or meet your specific requirements.

8.3 We are not responsible for any AI-generated Content that may be inaccurate, inappropriate, or cause unintended consequences.

9. DATA PROTECTION

9.1 We process personal data in accordance with our Privacy Policy and applicable data protection laws.

9.2 By using our Service, you consent to such processing and warrant that all data provided is accurate.

10. PROHIBITED USES

10.1 You may not use the Service to:

Generate illegal, defamatory, or harmful content

Violate any applicable laws or regulations

Infringe intellectual property rights

Impersonate others or misrepresent affiliations

11. AMENDMENTS

11.1 We reserve the right to modify these Terms at any time.

11.2 Continued use of the Service after modifications constitutes acceptance of the updated Terms.

12. GOVERNING LAW AND JURISDICTION

12.1 These Terms shall be governed by and construed in accordance with Scots law.

12.2 Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the Scottish courts.

13. SEVERABILITY

13.1 If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

14. ENTIRE AGREEMENT

14.1 These Terms constitute the entire agreement between you and 2 Marshmallows Limited regarding the Service.

15. CONTACT INFORMATION

For questions about these Terms, please contact:

Email: joshua@tinyghostlab.com

Address: 2 Marshmallows Limited, 4 Lothian Street, Dalkeith, Midlothian, EH22 1DS